VoIP Implementation

To ensure the quality and integrity of  9-1-1 service in Washington Parish, Louisiana, it is imperative that the proper integration of VoIP calls into the parish’s 9-1-1 system be accomplished in an appropriate manner.

Proper implementation requires that the VoIP Service Provider (VSP) follow the following seven steps :

  1. Acquire System Information
  2. Notification
  3. Agreement
  4. Information Exchange
  5. System Testing
  6. System Maintenance
  7. Emergency After Hours Testing Activities After Official System Approval

Details of the Washington Parish seven step implementation plan can be found at:

VoIP Implementation Plan

VoIP Test Calls To Washington Parish